Desktop usability testing = Mobile usability testing….right?

At first sight, doing usability testing of mobile software is pretty much the same as doing usability testing of desktop software.

Desktop usability testing ≠ Mobile usability testing

Only that it really isn’t. As always when you throw mobile into the equation, you are adding a few extra challenges. Simplifying the whole thing quite a lot those challenges can be reduced to 3 big questions you must answer while planning usability testing with mobile devices:

  • Which phone will you use?
  • Which context will you choose?
  • And which connection?

It’s important to understand that there are not right or wrong answers to these 3 questions. Your response will depend on the nature of the software you are testing, and on what you are trying to achieve with your test.